Privacy Policy
Last updated: April 2026
At Renter Clear we take your privacy seriously. This policy explains what information we collect, how we use it and how we protect it.
Who We Are
Renter Clear is a UK based renter rights service.
Contact: renterclearuk@gmail.com
What Information We Collect
When you use our service we may collect your name, email address or WhatsApp number, photos or copies of documents you send us, and any additional information you choose to share about your situation.
How We Use Your Information
We use your information only to provide the service you have requested. We do not use your information for marketing or any other purpose.
Who We Share It With
We do not sell, share or pass your personal information to any third party under any circumstances.
How Long We Keep It
All documents and personal information are deleted within 30 days of your case being completed.
Your Rights
Under UK GDPR you have the right to access the information we hold about you, request it be deleted, or ask us to correct any inaccuracies. Contact us at renterclearuk@gmail.com
Data Security
We take reasonable steps to protect your information. Your documents are handled with complete confidentiality and are never shared beyond what is necessary to complete your request.
Changes To This Policy
We may update this policy from time to time. Any changes will be posted on this page.
If you have any questions please contact us at renterclearuk@gmail.com.
Important Notice
Renter Clear is not a law firm and we are not solicitors. We help you understand your rights and draft correspondence based on current UK housing law. This is not legal advice. For complex legal matters, court proceedings or urgent situations please contact Shelter, Citizens Advice or a qualified housing solicitor.